Gift Card Retrieval

Retrieval Steps

Retrieve virtual Visa and eGifts digital cards.

  1. Create a HawkMarketplace user account with an official Penn State email address instead of an alias.  
    • Register within 24 hours after receiving a link from Blackhawk Network after the first virtual order.  
    • Receive a registration email after the first virtual order.
    • Choose a password.
    • Set up a multi-factor authentication.
  2. Receive an email when the order is ready to retrieve.
  3. Login HawkMarketplace.
  4. Click on 'Order History' on the left-hand navigation.
  5. Select the order number and click on 'Item Details'.
  6. Click 'Details' in the black navigation bar and click 'Download.'
  7. Receive an email with a security code to gain access within 24 hours to the zip file or contact the Central Procurement buyer by submitting a Shop OnLion Procurement Assistance Request.
  8. Enter the security code to download the codes.
  9. Purchaser distributes e-codes to recipients.

Please note the purchaser cannot assign retrieval of eGifts to someone else within the order submission process.