Gift Card Retrieval
Retrieval Steps
Retrieve virtual Visa and eGifts digital cards.
- Create a HawkMarketplace user account with an official Penn State email address instead of an alias.
- Register within 24 hours after receiving a link from Blackhawk Network after the first virtual order.
- Receive a registration email after the first virtual order.
- Choose a password.
- Set up a multi-factor authentication.
- Receive an email when the order is ready to retrieve.
- Login HawkMarketplace.
- Click on 'Order History' on the left-hand navigation.
- Select the order number and click on 'Item Details'.
- Click 'Details' in the black navigation bar and click 'Download.'
- Receive an email with a security code to gain access within 24 hours to the zip file or contact the Central Procurement buyer by submitting a Shop OnLion Procurement Assistance Request.
- Enter the security code to download the codes.
- Purchaser distributes e-codes to recipients.
Please note the purchaser cannot assign retrieval of eGifts to someone else within the order submission process.