Purchasing Card
The Penn State Purchasing Card, also known as the pcard, is a University-issued Visa card used to purchase approved goods, services, and travel expenses. The purchasing card supports timely supplier payment and end-to-end transaction management through SAP Concur.
SAP Concur
Use the system of record for purchasing card activities:
- Request and manage cards
- Submit and reconcile expenses
End-to-End Purchasing Card Process
The purchasing card lifecycle follows these steps:
- Complete required training
- Request a purchasing card
- Activate the card and set a PIN
- Purchase goods, services, or travel
- Reconcile expenses
- Manage a purchasing card
Step-by-Step Instructions
Follow the purchasing card process.
Step 1: Complete Required Training
- Review the purchasing card tutorial
- Complete the purchasing card quiz
- Electronically sign the Purchasing Card Agreement
- Receive email confirmation of quiz completion
Step 2: Request a Purchasing Card
Cardholders and delegates complete the following:
- Log in to SAP Concur and submit a Purchasing Card Request Form
- Budget administrator reviews and approves the request
- PNC Bank mails the card to the address on file
- Delivery typically takes 7-10 business days
Transaction and Cycle Limits
Limits requested in SAP Concur.
- Limits are set by budget administrator based on purchasing needs and responsibilities
- Maximum single transaction limit is $5,000
- Maximum cycle limit (typically one month) is $20,000
Step 3: Activate a Purchasing Card
- Call the phone number provided with the card
- Follow the automated prompts
- Use the last four digits of the PSU ID as the activation code
- Create a 4-digit PIN
- During the call, activation completes immediately
Sync a New PIN
After changing a PIN, complete a chip transaction to sync the PIN:
- Insert or tap the card at a chip-enabled terminal
- Enter the new PIN when prompted
- An invalid PIN message may appear up to three times
- Continue entering the new PIN until the transaction completes
- For blocked or declined PIN transactions, contact PNC Bank.
Step 4: Purchase goods, services, or travel
Verify Purchase Eligibility
- Use the Procurement Search Tool (Power App) before purchasing
- Confirm Purchasing Card as an Allowed Purchasing Method
- Review purchasing card restrictions on goods and services
Provide Tax-Exempt Certificate
- Download the Penn State tax-exempt certificate (SharePoint) for suppliers
- Confirm sales tax is removed from the transaction
Complete the Purchase
- Use the purchasing card for allowed goods, services, or travel
- Request an itemized receipt
- Keep receipts for reconciliation
Step 5: Reconcile Purchasing Card Expenses
Enter Expenses for Approval
The following reconciliation method applies:
- Cardholder or delegate submits expenses directly in SAP Concur and attaches the Purchasing Card Support Form (GURU)
- SAP Concur routes expense report through the approval workflow
- Register in CentreSuite, the PNC Bank portal, to view statements
- Use Firefox or Chrome
- Go to CentreSuite
- Clear browser cache and cookies
- Select Not registered
- Enter purchasing card number as the account number
- Match name exactly as it appears on the card
- Enter Penn State ID number starting with 9 as the activation code
- Match the cardholder name exactly as shown on the card
Reconciliation Deadline
- Submit expenses within 30 days of the transaction date
- Late submissions may result in card suspension
Missing or Unobtainable Receipts
- Attach Lost or unobtainable receipts (GURU) in SAP Concur
Step 6: Manage a Purchasing Card
Cardholders or delegates submit requests in SAP Concur
Report Lost or Stolen Cards
- Call PNC Bank immediately
- Submit a Billing error inquiry/dispute (PDF) within 60 days for unauthorized charges
Contacts
PNC Bank
Support available 24/7 for activation, PIN issues, lost or stolen cards, billing disputes, and CentreSuite access.
- Primary: 877-PSU-4PNC (877-778-4762)
- Alternate: 800-685-4039
- International: 706-644-3224
SAP Concur Help Desk
Connect with Central Procurement for login, expense reports, technical issues, or general troubleshooting.
- Call 814-863-9713
- Email [email protected]
- Submit a Procurement Assistance Request (ServiceNow)
Strategic Finance Partner
For business-area-specific questions and limit changes, contact a strategic finance partner.
Training and Communications
Policies and Procedures
Events and Video Tutorials
Email Lists
- SAP Concur: Email
[email protected] to subscribe to policy changes, system updates, and important announcements - Purchasing Card: New cardholders receive an auto subscription for updates and announcements